FAQs.

The Randstad Ride is an international event to raise funds for cancer research.  It started as a single long-distance cycling event in 2013 and has grown into an opportunity to get moving (in whatever way participants wish!) to support this important cause.  Over the years, we have raised more than one million dollars for cancer research. In 2020, with the pandemic in full-force, we went virtual, bringing this event to thousands of donors and participants around the globe. Now, we are back to in-person local events as well as the in-person ride!

You can log your kilometers starting Thursday, July 11th.  Kilometer tracking ends on Monday, July 22nd.  So make sure to share your goals and fundraising targets with your network early and often. 

The Randstad Ride in-person cycling event - the Quebec Tour - starts on Thursday, July 11th and concludes on Sunday, July 14th.  See our in-person event page for more info!

There are so many ways for you to get involved! 

This year’s in-person ride will take place in the beautiful City of Quebec, Canada. If you cannot attend the Quebec in-person ride, not to worry! Local branches are encouraged to participate their own way in their community.

There is no cost to participate in the Ride!  We invite you to set your own distance and fundraising challenges, share with your networks and get active to raise funds for this important cause! 

Participating in the virtual event? This event can be completely customizable to the type of activity YOU want to do.  As long as you are moving, it counts so walk, run, ride, or roll - it's up to you! Just make sure to use a tracking app such as Strava to track your distance and easily upload to your personal page.

Participating in the in-person event?  Then you will need a road bike to ensure your comfort and safety throughout the event. 

There is no minimum age for the virtual event - all are welcome! However, if you would like to participate in the Quebec Tour cycling event, you will need to be at least 18 years of age. 

To register, please: 

• select your country and language of preference 

• follow the prompts and add the required set-up information

• choose your fundraising and distance goals

• set-up your fundraising page and share with your friends, family and colleagues inviting them to donate or join your team! 

• share your story using #RandstadRide and #MyRideMyWay to let others know you are participating to support children’s cancer research and care

You are invited to create or join a team when you set up your fundraising page. Missed that section when completing your registration?  Not to worry!  You can still create or join a team from your dashboard. 

Your profile page includes your personal distance tally so you can track your distance towards whatever target you set for yourself. This is also a great way to keep friends and supporters updated on your progress!

If you track your progress with Fitbit, MapMyFitness or Strava, your distances will automatically be added to your tally!  It’s a great way to make every step count towards our total KM goal! 

To set up automatic tracking, follow these steps: 

1. Download the Fitbit, Strava or MapMyFitness app and set up your account
2. Log in to your Randstad Ride account.
3. Under the heading ‘Connect your preferred Fitness app’, click your chosen app.
4. Follow the prompts to connect your account

When you next work out, select ‘start your workout’ in the app on your phone. Once you end your workout, save your workout and your distance will be published to the tally on your page the following day.

If you have synced your app already but it is not working, please log in and reconnect it.

When using Fitbit, you must ‘start’ an activity and save it. Your daily steps will not automatically add to your page. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone.

When using MapMyFitness, you must ‘start’ your workout, ‘stop’ your workout and then ‘SAVE’ your workout.

Your tally will be updated each day with the previous day’s distances.

Remember, you can manually add your kilometres to the tally in your My Fitness Activity tab of your profile after registering. This is a great option if you’re using a pedometer or a different method of tracking your distances.

To manually add your miles, follow these steps: 

1. Log in to your account and select ‘My Fitness Activity’
2. Under ‘Add activity’, enter the date and distance
3. The number of KMs will now appear on your fundraising page!

The goal of this event is to raise funds for children’s cancer research and care in support of the Canadian Cancer Society.  For that reason, we ask that you raise funds for the cause, or if you'd prefer, make a donation yourself!

All donations made go directly to our charitable partners, supporting cancer research efforts in Canada, the United States and Germany. To learn more about our charitable partners, click here. 

You fundraising page is set up for you as part of your registration process, to make it easy for you to use.  If you want to personalize or update the information, you can access your fundraising page via your dashboard at any time. 

Login to your account and head to your dashboard. Click on ‘Edit my page’ and update your fundraising goal. You can use the same process to update your distance goal as well. 

Absolutely!  Cancer doesn't take a break, and we need all the help we can get to save lives and eliminate this disease. If the Randstad Ride isn't your thing, you can make a donation to a fundraiser or team, or via the donate to the cause link. 

When you make a donation to the Randstad Ride via therandstadride.com website, you will be asked for your email address along with your complete mailing address.  Once your donation has been successfully processed your payment confirmation will be emailed to you, sometimes these emails can get misplaced in your junk folder, so be sure to check there. Once issued, a tax receipt will be mailed to you by the Canadian Cancer Society.

A record of your donations can be found in the donor login, from the main login tab or under 'my account' and 'your history', if you are a participant.

Since tax receipts for Canadian donations will not be accessible online but rather sent by mail, should you have issues with your 2024 tax receipts, please reach out directly to the Canadian Cancer Society connect@cancer.ca.

If you can't remember your password, just select 'login' and click the 'forgot your password' link.  It will ask you to enter your email address (the one you used to register with) and then an email will be sent to you with the the reset link. 

Just login to your account and select your name to access your dashboard.  Click on'my account' and select 'reset password'. 

Unfortunately, you can only be part of one team for the ride. 

Haven't found the answer you're looking for? Reach out to randstadride@randstad.ca. We strive to respond to all questions within three working days. 

Once you have registered for the in-person ride, you can create your fundraising page via the pink button on the top toolbar on this site.

We want your money to go towards the important cause of cancer research and care, and that is why this event is largely subsidized by Randstad and other generous sponsors.

Because of that, we are proud to be able to offer you the opportunity to join us for a low registration fee that includes: 

• x1 riding kits (jersey and bib)
• breakfasts and lunches (Thursday - Sunday)
• snacks and en-route support (Thursday - Sunday)

Costs that are NOT included in your registration fees are: 

• travel costs
• bikes and bike shipping costs
• suppers (Thursday - Saturday)

Although the basic route on the Quebec Tour is mostly flat and accessible for less experienced riders, you will still be riding long distances across multiple days.  Training regularly in advance of the Ride is highly recommended. 

While there is support along the Ride, it is important for you to understand your bike, how it works, and how to complete basic fixes.  You are expected to have spare tires with you, and to know how to change them.